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Clicker

To use the clicker, pull the USB-A Dongle out of the base of the clicker. Insert this dongle into a USB port in your laptop and ensure the clicker is turned on. Wait about 15 seconds for your laptop to recognize the device. Open your presentation and test that the clicker is working. 

Ensure you remove the dongle from your laptop before you leave. 

USB Hub

In the upper drawer of the BEO box there is a USB-C hub, should you need additional USB ports. To use; plug the USB-C end into a USB-C port on your laptop. Use the additional USB ports as needed. 

Ensure you remove the hub from your laptop before you leave. 

Other Issues

Call +1-250-261-8002 for additional tech support.