NSC Test Material

NSC Notes (ctrl + F)

Here are two essential links to keep open:

Requirements from our application:

The National Safety Code (NSC) exam covers topics like driver hours of service, accident reporting, and vehicle maintenance. Key rules include a maximum of 13 hours of driving and 14 hours on-duty, with drivers needing to take 8 or 10 consecutive hours off-duty, respectively, to reset. The NSC exam questions focus on the purpose of the code (protecting drivers, cargo, and the public) and the responsibilities of both drivers and carriers.

Driver Hours and Logs

Maximum driving hours: 13 hours
Maximum on-duty hours: 14 hours
Mandatory off-duty time: Drivers must have 8 or 10 consecutive hours off-duty daily.
Log submission: Drivers must submit logs within 20 days.
Log retention: Carriers must keep log books for 6 months.

Accident Reporting

Report submission: Drivers must submit an accident report within 15 days.
Report retention: Accident reports must be kept on file for the current year plus two years.

Other Key Requirements

Vehicle weight: A vehicle is considered commercial at 5,000kg or more and requires an NSC number.
Safety plan: A copy of the safety plan and policies must be available to everyone in the business at all times.
Trip inspection: All commercial vehicles require a trip inspection report.
Purpose of NSC: To protect drivers, the public, and cargo, and to improve road safety.

NSC Knowledge Test Flash Cards

What records are you required to keep as a carrier? Records of drivers, hours of services, vehicles and other safety requirements
T or F - You must keep a copy of your safety plan and policies available for everyone in the business at all times? True
How long do you have to submit an accident report to the carrier? 15 days
How long must you keep accident reports on file? Current year plus 2 years
How long must you keep TDG (transportation of dangerous goods) certificates on file? 2 years after expiry
How long do you have to submit hours of services logs and pre-trip inspections to the carrier for filing? 20 days
How long must Hours of Services records be kept on file? 6 months
What is an N print? Drivers abstract
A ______ is a legal document issued by a carrier to a shipper that details the type, quantity, and destination of the goods being carried. Bill of Lading
A co-driver can accumulate mandatory off-duty time while the truck is being driven so long as they are resting in a ______. Sleeper berth
Examples of ______ are: -sleeping, -meals -personal use of the commercial vehicle up to 75km. Off duty time
NO driving is permitted after ______ hours on-duty. 14 hours
After 13 hours of driving, you have to take a minimum ______ consecutive hours off-duty before you can drive again AND after 14 hours of on-duty, you have to a minimum ______ consecutive hours off-duty before you can drive again. 8 hours
NO driving is permitted after ______ of elapsed time. 16 hours
How many hours of consecutive off-duty time is required to reset cycle 1? 36 hours
How many hours of consecutive off-duty time is required to reset cycle 2? 72 hours
If you choose Cycle 1, you must not drive after completing ______ hours in 7 days. 70 hours
If you choose Cycle 2, you must not drive after completing ______ hours in 14 days. And you must take at least 24 hours off-duty time before or when reaching 70 hours on-duty. 120 hours
Drivers can defer up to ______ hours of their off-duty requirements to the next day, as long as the: - time deferred is added to the eight consecutive off-duty hours taken on the next day, - total off-duty hours for the two days is at least 20 hours, - total driving time in the two days is not more than 26 hours. 2 hours
If a driver defers 2 hours of off-duty time one day, how many CONSECUTIVE hours of off-duty time must they have the following day? 10 hours
A ______ must be conducted at the end of the last trip of the day, or on the final rest stop on trips lasting more than one day. post trip inspection
Trucks must be inspected daily before the ______ of the day. first trip
How long must you retain vehicle service records after selling or disposing of a vehicle? 6 months

From Reddit:

As someone who apparently passed twice I recommend having the national safety code and the MVRA open and command + f to search for terms. Also, definitely do the course on the CVSE website (it's long and boring but worth it).

The test had different questions both times and is very different from the study guides online. I agree that it is all word jumble and purposely confusing. Take the whole 90 minutes and really search for the right answers.

https://www.cvse.ca/nsc-Course/overview/001.html

Course Overview

NSC Course (Copied and pasted. Video content not included below)

This course will help you learn your responsibilities for meeting the National Safety Code in British Columbia.

The National Safety Code (NSC) is a set of national standards supported by provincial regulations.

This course teaches your obligations as a carrier, and will also teach some things you'd need to know as a driver. Even if you don't drive your own trucks, you should know what a driver needs to know. It helps you monitor the drivers you hire. And you must monitor your drivers in order to meet the Motor Vehicle Act Regulations.

Division 37 of the Motor Vehicle Act sets the minimum standards. By law, you are expected to meet those standards. But you may have questions about how. Through this course, you will learn how to comply with the regulations in BC.

Course Objectives

In this course you will:

learn the importance of compliance with the NSC
find out what a safety plan is, with its four categories
discover how to put a safety plan in place, and why you need it
understand hours of service rules
identify what drivers must know (and what you must teach them)
appreciate that compliance will save your business money
learn how to set up your records
find out what you need to do to maintain your vehicles for NSC compliance

Now you can move forward to the next part of the Course Overview section to view a summary of the course parts.

Course Expectations

This online training should take you about six to eight hours to complete.

The course is self-directed, which means there is no teacher. You complete the course at your own pace. Each module will include a variety of activities for you to check your understanding.

When you have completed the course, take the final self-assessment. This test is similar to the official test that carriers take to get a NSC Safety Certificate. If you pass the final self-assessment, you will likely do well on your certificate exam.

https://www.cvse.ca/nsc-Course/overview/001.html

NSC Course (Copied and pasted. Video content not included below)

What is the National Safety Code?

As we mentioned at the start, the National Safety Code (NSC) is a set of national regulations supported by provincial law. But what does that mean? Are regulations the same as law?

The NSC regulations are safety standards. The motor carrier industry must follow the standards as a set of rules. Standards in the National Safety Code have been made into law in British Columbia. The law describes how the standards are enforced.

Regulations have the same effect as law. If you don’t comply with either the laws or regulations, you could lose your certificate, and no longer be able to operate as a carrier.

Tip: For details about the NSC as it's applied in BC, refer to Division 37 of the Motor Vehicle Act Regulations or check the Commercial Vehicle Safety and Enforcement website at cvse.ca

Why Follow the National Safety Code?

Road safety Road safety means fewer accidents for yourself and others.

Your record Your safety record is being tracked. Follow the NSC standards and you will have a good record. You will keep your certificate.

Your business Keeping to a maintenance schedule means fewer expensive breakdowns. Keeping to Hours of Service rules means your drivers are able to keep up with the job. As Matthew May mentioned in the introductory video, following NSC can save your business money!

Tip: When you hold a National Safety Code certificate, it means you're following the regulations. If you don't follow the regulations, you can lose your certificate.

What is a Safety Plan?

You are required by law to keep a written safety plan. Your safety plan includes all the safety practices you use in your business.

When you are ready, click the next button below to begin Module 1: Setting Up Your Business Records.

Module 1: Setting Up Your Business Records

Introduction

In this module, you'll learn what records you need to keep to comply with the National Safety Code, and the best way to keep these records. In this section you will:

identify what kinds of records you need to maintain as a carrier
make decisions that support compliant record keeping
establish good record keeping practices

Timeframe: 30 minutes

Record Keeping

You may have some digital records and some paper records. Or you might have all paper records. However you keep your records, they must be:

organized
complete
up to date

Good record keeping is part of your safety plan. When you keep records, you're making sure you have good safety practices in place. This helps protect your business.

So what can happen if your records are sloppy?

In the next topic, you'll hear three brief stories about what happened when carriers did not keep good records.

Now move forward to the next topic

Risks of Poor Record Keeping

Scenario 1:

Edi trusted his gut when hiring a driver. He operated in a small town, and knew almost everyone. He didn’t bother checking driver abstracts. A driver he hired was involved in a fatal accident while speeding. Now, Edi’s company is being sued. If Edi had reviewed the driver’s abstract, he would have seen that the driver had had many speeding violations over the past year.

Scenario 2:

Rishi didn't keep the records from when his trucks were serviced. Also, he didn't have a written plan for when to do routine maintenance on his vehicles. His business lost more money this year from delays caused by mechanical breakdowns. And his trucks pose a huge safety risk on the roads. Just last week, an inspector caught one of his trucks with faulty brakes. That could have cost lives if one of Rishi's commercial drivers had to suddenly stop—so the inspector put the vehicle out of service.

Scenario 3:

George didn't do regular checks of his drivers' Hours of Service logs. His drivers recorded false hours for months. And when they submitted their Hours of Services records, they did not include things like fuel or meal receipts, or bills of lading that could confirm the times on their logs were correct. One driver was caught driving carelessly, and when investigated, it came out that the driver was days over his maximum hours before being required to take a break. Another driver was ticketed in a different jurisdiction than his daily log reflected, revealing that he'd falsified his records to drive for longer hours than he was allowed by law. George's drivers' records attracted an audit.

How Records Help You Comply

CVSE Inspects

Those three stories show just a few things that can happen when you don’t keep careful records. But how do records keep you safe?

When you obtain and keep driver records, you’ll know your drivers are qualified to drive commercial vehicles.
When you keep correct Hours of Service records, you know if drivers are too tired to drive.
When you keep up-to-date vehicle records, you know if your vehicles are safe or need maintenance.
When you keep other safety records, you can make sure goods are properly handled.

Activity 1: Setting up the Office

So what records are you required to keep?

You are required by law in the Motor Vehicle Act to keep records for your drivers, hours of service, vehicles, and other safety requirements. In this activity, you'll tour an office that has its records set up correctly. Explore the office by clicking on the active pictures.

When you have taken the office tour, move on to the next topic.

Maintaining Your Records

You must keep a copy of your safety plan and policies available for everyone in the business at all times. That’s why we recommend keeping printed copies in the office, rather than on the computer.

Tip: It's a good idea to keep your driver records secure in a locked file cabinet, and to protect any digital records with a password.

As you saw in the tour, not all records are started in the office. The picture below shows an example of three kinds of records. It shows how they move from the driver who made the record to the office.

Three examples of record maintenance

In the next three modules (Driver Requirements, Hours of Service, and Vehicle Maintenance) you will see other charts that show you how long to keep records.

The Motor Vehicle Act Regulations says when you must file these records, and for how long you must keep them. You will learn how long to keep other records in the following course modules—and you can also refer to the National Safety Code Regulations' page on "Record Keeping At-a-Glance".

For More Information

You will learn about records for drivers, hours of service, and vehicles in more detail in later sections.

When you wish to read about record keeping in more detail, check out the Module 1 section on the Resources Page.

Module 1 Summary

In this module, you learned about the records you must keep to meet your NSC obligations. You learned that you must keep records in four topic areas:

drivers
hours of service
vehicles
other safety practices

You also learned how good record keeping is part of a safety plan. There are consequences for your business and your safety record if you do not keep good records.

In the next section, you'll learn about your NSC obligations to make sure your drivers are qualified, well-trained, and monitored.

You have now finished Module 1: Setting Up Your Business Records. Now click Next to go to Module 2: Driver Requirements.

Module 2: Driver Requirements

Introduction

In this module, you’ll learn what you need to do when hiring and monitoring drivers.

In this section you will:

identify what type of request form is needed when hiring drivers
name the obligations under the NSC for hiring drivers and establishing policies for drivers
describe adequate training for a hired driver
learn how to keep good driver records

Timeframe: 45—75 minutes

Before You Hire a Driver

Before you hire a driver, you should make sure:

you have a hiring policy in place
you request a driver abstract for any applicant
you inspect records carefully (such as driver abstract, driver’s licence)

Hiring Policies

Your hiring policy should include the following:

Have drivers fill out an employment application.
Get a copy of the applicant’s driver’s licence.
Make sure the licence is the proper class for the vehicle to be driven.
Check for driver restrictions and endorsement (e.g., air brake endorsement).
Have the driver request a driver abstract from ICBC (N print).
Ensure driver is willing to take the required Transportation of Dangerous Goods (TDG) training, if required.

Tip: You cannot request an abstract for a driver until you hire them. So you must have the driver request their own N print. Their N print should be no more than 10 days old, so you have the most up-to-date information.

Cautions When Hiring

⚠️ Do not hire a driver if:

driver’s licence displays anything other than normal in the status
licence is not for the class of vehicle they will drive
N print shows a poor safety record
driver does not complete an application form

Employment Application

Be sure to ask your driver applicant for the following records with their application:

a current N print driver abstract
a copy of their driver's licence
any required training certificates: (TDG, etc.)
an accident claim history (from the driver's insurance company)
employment references you can call

Driver Abstracts

Tip: The driver abstract must be no more than 10 days old at the time of hire. This ensures you have up-to-date information before your driver begins to drive. Have the driver visit ICBC online to request a current abstract if they did not provide one when they applied.

A driver abstract is a record of the person’s driving history. You need to get one for every driver at the time of hire, and every 12 months after that. Note: You need the N print for the province that issued the driver’s licence, and request a BC one if they’ve ever had a BC licence.

There are two kinds. P prints are public, and report the person’s penalty points (for example, if they’ve been convicted of speeding, or drinking and driving).

Carriers must check the N prints. This abstract provides P print information and the driver’s commercial vehicle-related convictions.

What am I Looking at?

This activity is an interactive PDF. Click on the screen below to download the activity—it should open in your browser. If not, double-click the file once it's downloaded, and begin. If you need a PDF viewer, you can find one here.

Tip: When NSC is reviewing an application for a Safety Certificate, they do not accept an application where the driver has 4 or more pointable offenses in the last 2 years, or a criminal code conviction in the last 3 years.

Deal Breakers on the Abstract

Beware of abstracts that show: * A driver's license status other than "normal" * The driver's license class is NOT applicable to your type of business * Too many penalties * > 4 tickets with penalty points in the past 2 years * Any motor vehicle-related Criminal Code convictions in the past 3 years

You should consider not hiring a driver with a: * History of many accidents * History of substance abuse-related convictions * Poor report from a past employee

Tip: Call past employers. It is easier not to hire a problem driver than to fire one later.

Once You've Hired a Driver

Once you’ve hired a driver, you’ll need to file records for them and make sure they are fully trained.

Give them a list of their responsibilities.
Give them a list that outlines the company’s policies and procedures.
Have them sign and date a written statement that states that they have read and agree to:
- Their responsibilities, and
- The company’s policies and procedures.

Activity 2: Driver Check Sheet Checkup

A driver check sheet helps you keep track of important dates. You can create your own check sheet as a table or spreadsheet to keep track. There’s a hard copy of one you can use in Section 4: Forms in the Carrier Safety Guide, or you can download a digital copy of the Driver Check Sheet to use.

Before you file away your new driver’s records, it’s a good idea to record important dates on this sheet. Click on the media below to tour the check sheet and complete Activity 2: Driver’s Check Sheet. Note: For the purposes of this exercise, you must enter dates in the same format as displayed.

Setting Driver Policies

Have drivers sign an agreement, and make sure they understand why the policies are in place.

Why?

You need to make your drivers aware of your policies. If you ask them to sign a statement saying they have read and understand your policies, you can hold them accountable.

What can happen?

YOU* are responsible if your drivers don’t follow your policies. If they don’t log their hours properly, or report something like a vehicle defect or a Notice and Order, that goes on *YOUR record as the carrier.

Case Study: One Carrier’s Experience with Policy

Company B spoke again and again to a driver who violated the policies. When the company fired the driver, she went to the Labour Relations Board and said she’d been dismissed unfairly, and never said anything about all the times she’d been spoken to about the policy. After that, Company B put a four-step policy in place for driver discipline:

Verbal warning, with a note (signed by the manager and the driver), placed into the driver’s file.
Written warning, with a note (signed by the manager and the driver), placed into the driver’s file.
A final written warning,* with a copy (signed by manager and driver) placed in the driver’s file. *AND: The driver is suspended from driving for 30 days.
Immediate termination and dismissal.

Sample Discipline Policy

There are many forms of discipline. The National Safety Code does not recommend any one way. It just says you must have one in place, in writing. Your driver policies can include:

suspending the driver from driving if they drive poorly or do not follow your policies.
ensuring that drivers who are not fully trained are sent to complete training.

How you design your disciplinary policy is up to you. What we really want to stress is that your disciplinary policy must be remedial and progressive.

One Example of a Progressive Discipline Policy

first violation = verbal warning;
second violation = written warning;
third violation = mandatory training;
fourth violation = 3 day suspension;
fifth violation = termination.

Important: In all cases, your driver must acknowledge receipt of the discipline action by way of a signature and date.

Offer Incentives

On the flip side, some carriers offer incentives for violation-free driving periods. For example: If you have no violations in a year = $1000.00 bonus.

Carrier’s lack of driver files lead to lawsuit, loss of business.

A few years ago, one of the largest freight forwarding or brokering companies in North America was sued. They had hired a trucking company to haul some of their freight, and never followed up to see that company’s safety standing. That carrier hired a driver who consistently drove over the allowed hours, and falsified her records. She then had an accident with multiple fatalities. The freight company was found partly liable in the accident, and sued for 23 million dollars. The carrier is no longer in business, and now that freight companies are aware of their liability—they’re checking the safety standing of the carriers they hire.

When a Driver Moves Companies

Some carriers have more than one company. When a driver moves from one company to another, it must be treated as though the driver is starting a new job.

You must start a whole new file for the driver.
You must get a new N print from the driver to put on file.
You must have your driver sign a new driver’s agreement.

Training Drivers

You are responsible for making sure your drivers are trained. In your safety plan, write down the training you will give your drivers. How you train drivers is up to you, but the National Code requires that your drivers are trained in the following:

Hours of Service: This is the most complex aspect of training. It will require the most amount of time.
Trip inspections and how to record them
How their performance is monitored
Handing in violation tickets, Notice and Orders, roadside inspections and accident reports
Disciplinary policy
Transportation of Dangerous Goods (if applicable)

Tip: Note that the Transportation of Dangerous Goods requires special training and certification.

See Transport Canada’s information on training for guidelines on training, and sample certificates.

Click here for a printable checklist.

Hiring Consultants

Should you train drivers yourself? Or should you hire a trainer?

You are responsible for the actions of the drivers you hire, so you may want to train them yourself. But if you find you need to hire a consultant to work with you on safety practices, make sure you check this list:

Interview a few consultants. Don’t just pick the first one you find.
Make sure they are experienced in the areas and issues you need help with.
Are they willing to work with you to develop a safety plan? They should be.
Find out the consultant’s scope of involvement. Ask the consultant this set of questions.
Make sure the consultant can offer advice on safety regulations, including:
- driver files
- vehicle files
- trip inspections
- driver logs
- hours of service monitoring
- vehicle maintenance
- safety plan controls and scrutiny.

Activity 4: Putting a Training Plan in Place

Benny has a freight transportation company that sometimes transports dangerous goods. He has a new driver, Jeff, just hired this week—and two other drivers. Help this carrier get his training plan in place.

Download a copy of Benny’s Driver Check Sheet.

Refer to it while you answer the questions to recommend a training plan for Benny’s drivers.

Module 2 Summary

[Image: Truck driver]

In this module, you learned that carriers have a number of responsibilities before hiring a driver, during the hiring process, and once you have hired a driver. You learned that you are responsible for your drivers’ training, and for keeping a number of records related to your drivers. You also must maintain a discipline policy for drivers, to ensure you address and remedy problems immediately.

If you haven’t done so already, take some time now to develop and write down your hiring policy, your discipline policy, and get your drivers’ records in order. If you have drivers to train, put your training plan together.

In the next module, you will learn about the most detailed aspect of training your drivers: Hours of Service.

You may now move ahead to Module 3: Hours of Service.

Module 3: Hours of Service

Introduction

[Image: Hours of service]

In this module, you’ll learn Hours of Service rules, and why your drivers must follow them.

In this section you will:

appreciate that hours of service rules protect driver and road safety
learn the basic rules of Hours of Service that you must teach your drivers
demonstrate knowledge of the hours of service rules in all potential situations (such as team drivers, sleeper berth, deferral etc.)
learn which documents are required to support daily logs
practice completing hours of service log sheets
find out how to best monitor your drivers’ hours of service
learn how to keep good hours of service records

Timeframe: 2—3 hours

Why Do We Have Hours of Service Rules?

[Image: Truck accident]

Drivers need to be well rested. The rules go beyond just preventing drivers from falling asleep at the wheel. Not enough rest impacts drivers’ cognitive skills, motor skills, and response time.

[Image: MVA Document]

It’s the law. The Hours of Service (HOS) rules are Motor Vehicle Act Regulations. You are obligated to understand the rules yourself, and teach your drivers the rules. You must monitor the driver logs/time records to make sure they are accurately completed, and in compliance with the hours of service requirements.

Remember: if you do not ensure that your drivers obey the hours of service rules:

You are putting your drivers’ lives at risk.
You are endangering the lives of others on the road.
You are breaking the law!

WARNING: If your driver gets in an accident, and fatigue is a cause, you as the carrier could face criminal and civil law suits!

Case Study: Multiple National Safety Code Violations Found in Accident with Multiple Fatalities

In 2008, an exhausted driver struck a tractor-trailer on Highway 8 in New Brunswick, killing seven high school basketball players and a local teacher.

The team was on a return trip from a night game in Moncton. The driver had been nearly 16 hours on duty at the time of the accident. From 9:00 pm until midnight, the weather had deteriorated, with worsening road conditions. The driver overcorrected to the left when the van hit the right shoulder of the road, causing the van to move into the path of the tractor-trailer.

The van, classified as a commercial vehicle, had worn tires and faulty brakes. A log had not been filled out for the vehicle in more than nine months, and even then, it had been done improperly.

The Basic HOS Rules

We will begin by looking at the basic hours of service (HOS) rules. Later on in this module, you'll learn about the different requirements, but here we'll focus on the rules that apply to most carriers.

Tip: Who Needs to Follow the Rules?

Most commercial drivers need to follow the Hours of Service rules. If you think your drivers don't, you must check the Motor Vehicle Act. Part 3 – Hours of Service, to make sure the law does not apply to your drivers. (Check 37.11–it's the first list under Part 3.)

Also, drivers of non–passenger vehicles with a gross vehicle weight under 11 795 kg are exempt hours of service as long as they are operating solely in BC.

The Rules of Day and Work Shift

Click on the media below to take a tour of a log page that shows a basic driving day.

On-duty and Off-duty

The daily log records the number of hours spent in each duty-status.

What counts as on-duty time?

Time spent working for any carrier is on-duty. This includes driving and non-driving work such as:

vehicle inspections
servicing vehicles
travelling as a co-driver if not in the sleeper berth
participating in loading or unloading
fueling
inspecting or checking a load
waiting for the vehicle to be serviced, loaded, unloaded, or dispatched
waiting along the route because of an accident or other delay
performing any work for any carrier, including volunteer work

What counts as off-duty time?

Definition: Time spent not working for any carrier – for example:

meal breaks
sleeping
other personal use (maximum 75 km per day)

(Note: you will learn about the “sleeper berth” status later in this module.)

Tip: In order to be considered off-duty, your driver must be relieved of all responsibility for the care and custody of the vehicle and its accessories, passengers, and cargo. If your driver is stopped, they must be able to do activities of their own choosing and to leave the vehicle in order for their time to be considered off-duty.

Rules for Driving, On-duty, and Off-duty Time

You must have a minimum of ten hours of off-duty time in a day.
Eight of the ten hours of off-duty time must be consecutive.
The other two hours of off-duty time may be taken throughout the day in blocks of at least 30 minutes or they do not count toward the 10 hours off-duty.
You must not drive more than 13 hours in a day.
You must not drive after being on-duty for 14 hours in a day.
After 13 hours of driving, you have to take a minimum 8 consecutive hours off-duty before you can drive again.
After 14 hours of on-duty, you have to take a minimum 8 consecutive hours off-duty before you can drive again.
You cannot drive after 16 hours of total elapsed time between two 8 consecutive hour periods of off-duty time.

NO DRIVING after 16 hours of elapsed time

How to Record Hours of Service

As a carrier, you must make sure your drivers are following the HOS rules. You do that by checking their daily logs. So it's in your best interest to make sure your drivers understand how to record their hours of service correctly. If they don’t, you won’t be able to monitor them.

The following media introduces the log sheet and how to fill it out correctly. Note that most log sheets begin at midnight—but the carrier may choose a different time to begin the driving day. Your drivers could use a log sheet that begins at a different time. Our example uses the common midnight start.

Activity 2: Practice Recording Hours of Service for One Day

Download the log sheet to practice recording these three drivers’ days.

For each scenario, log the day on the hard copy you printed. Check your work against the key. Be sure to fill in the total hours.

Harry got up at 4:00 a.m. and had breakfast.
- He started his trip inspection at 5:00 a.m.
- Then he drove from 5:30 a.m. until 9:30 a.m., when he stopped for a coffee at a rest stop.
- At 10:00 a.m., he drove again, until 12:45 p.m.
- He stopped for a quick lunch. At 1:15 p.m., he started driving again, and drove another six and a half hours.
- He was then off-duty for the rest of the day.
- Question: Did Harry comply with the hours of service regulations?
Bill drove until 2 a.m. then stopped for the night.
- He got up and did a trip inspection at 10 a.m.
- He drove from 10:30 a.m., until 1:30 p.m. then had lunch.
- At 2:00 p.m., he started driving again.
- Bill drove for the remainder of the hours allowed for the day.
- He did not violate any driving day rules.
- Then he did a trip inspection and replaced a wiper blade, which took 15 minutes.
- After that, Bill went off-duty for the night.
- Question: When did he stop driving?
Bonnie likes to drive at night through cities, to avoid traffic.
- She started driving at midnight, and drove straight through until 9 a.m., when she stopped and fuelled her truck and did her paperwork from 9:00-9:30 a.m.
- She took eight hours rest then did her pre-trip, which took half an hour.
- She heard the rush hour was still bad due to an accident, so she decided to have a meal at the all-breakfast place and wait it out for an hour from 6:00-7:00 p.m.
- She started driving again at 7:00 p.m., and stopped at 11 p.m. for a one-hour rest.
- Question: Bonnie finishes one work shift at 9:30 a.m. on this day, and starts her next one after her eight consecutive hours of off-duty. When does this work shift end?

Bonnie's work shift ends at 9:30 a.m. the next day, when she starts another eight consecutive hours of off-duty time.

Electronic Onboard Recorders (EOBRs)

So far, you’ve seen the recording of daily logs on paper. According to the NSC regulations, drivers may use any electronic recording device instead of a manual log. Click on the video below to see Wayne Dubeau demonstrate the use of Van Kam’s Electronic Onboard Recorder, and share how this device has helped his business.

The Driving Cycle

Drivers must keep track of their time using one of two cycles. Each cycle has a maximum of on-duty time.

Click on the media below for an explanation of the two different driving cycles.

Driving Cycle Rules Recap

If you choose Cycle 1, you must not drive after completing 70 hours in 7 days.
If you choose Cycle 2, you must not drive after completing 120 hours in 14 days. And you must take at least 24 hours off-duty time before or when reaching 70 hours on-duty.

To reset a cycle, take: - 36 consecutive hours off-duty to reset Cycle 1 - 72 consecutive hours off-duty to reset Cycle 2

To switch from one cycle to the other, take: - 36 consecutive hours off-duty to switch from Cycle 1 to cycle 2 - 72 consecutive hours off-duty to switch from Cycle 2 to Cycle 1

Questions about the Basic Rules

You may have some questions about the basic Hours of Service rules. Click on the following questions to read more about the basic rules.

What happens if I need to change the start time for my driver's day?

The start time stays the same through each cycle. You must "reset" a cycle to change the start time.

Why does my driver need to pick a cycle?

It's the law. Drivers must select one of two cycles and follow the HOS rules.

Why eight hours of rest in a row?

It's the law. For more information on fatigue management studies please refer to Transport Canada's website.

What if my drivers will be driving into another time zone? How do they record their time?

They must use the local time at their home terminal when recording time in the daily log.

What if my drivers are driving close to home? Do they have to keep a log?

Does your driver drive within a 160 km radius of the home terminal?
Do they return to their home terminal each day to start a minimum of 8 consecutive hours of off-duty time?
Do you, as the carrier, keep accurate records of the time the driver spends in each duty status, and the cycle?

If you answered “yes” to all three, then your drivers are not required to complete a daily log.

It is important to remember that if your drivers routinely drive within a 160 km radius of their home terminal, but on occasion drive outside of 160 km of their home terminal, they will be required to have a daily log. The log must account for the previous 14 days on-duty and off-duty time.

Hours of Service and the EOBR

Click on the image below to hear Wayne Dubeau talk about how the EOBR helps keep carriers compliant on Hours of Service.

Supporting Documents

Supporting documents are used to verify logbook entries. It is in the driver’s best interest to have any and all supporting documents that can act as proof of their logbook entries. This is really important if an entry is ever in question.

These are not optional documents. Your driver can’t say, for example, that the shipper didn’t provide a form, so they don’t have any documents to support their logs. The driver is still required to have proof of their logbook entries. You, as the carrier, will be held accountable if an inspector questions log entries and you do not have supporting documents to prove those entries are correct.

What counts as supporting documents?

receipt for fuel with the date and time printed on it (time-stamped)
bills of lading
shipping documents
interchange receipts
accommodation receipts
meal receipts
toll payments
payroll records
mill slips
encounter data from Weigh2GoBC
violation tickets
roadside inspections, CVSA
any document or record received in the course of a trip that supports the driver’s log book entries.

Note: Will your drivers have a co-driver for any of the period covered by the log entries not yet submitted? If so, they need a copy of the co-driver’s logbook to support their own daily log entries.

Tip: Attach all supporting documents to the log sheet they support before you file them, or keep them in a trip envelope.

Deferral

Drivers can defer up to two hours of their off-duty requirement to the next day, as long as the:

time deferred is not part of the eight consecutive off-duty hours
time deferred is added to the eight consecutive off-duty hours taken on the next day
total off-duty hours for the two days is at least 20 hours
total driving time in the two days is not more than 26 hours

Drivers can’t take fewer than eight consecutive hours of off-duty time in a day, and they must add any time deferred to the eight consecutive hours on the following day (for a period of 10 consecutive hours that day).

Record the Deferral

Drivers must record the deferral by writing “deferral Day 1” on their daily log page for the day they deferred the time, AND “deferral Day 2” on the day the deferred time was added to the next eight hour off-duty time.

Activity 6: Practice Recording Deferral

Practice Recording Deferral

In this activity, you will practice recording deferral over two days.

Download and print two log sheets—one for each day.
Read the scenario, and record the time deferral on your sheets.
Check your work.

Scenario:

On the first day, Marco was on duty not driving from midnight to 1:00 a.m. He drove for six hours then took an hour meal break. Marco drove for another seven hours until he stopped at 3:00 p.m. Then Marco took eight consecutive hours off-duty. Marco decided to defer one hour off-duty time and started driving again at 11:00 p.m.

On the second day, Marco continued to drive until 5:00 a.m. He went off-duty for two hours and then came back on-duty not driving for an hour. Marco drove another six hours until he stopped at 2:00 p.m. Then Marco went off-duty until midnight.

Self-check!

Did you record “deferral” in the remarks on both Day 1, where you deferred the time requirement, and Day 2, where you took the time?
Do your logs have a continuous eight-hour off-duty on Day 1, and at least nine-continuous hours off-duty on Day 2?
Does your log have at least a total of 11 hours off-duty on Day 2?

day 1 log

day 2 log

Monitoring HOS

While you and your drivers are equally responsible for working within hours of service rules, the regulations state you must monitor your drivers.

You and your dispatcher should be the experts in hours of service rules. So make sure you have the appropriate training.

Have your drivers give regular updates to yourself or one other person you name. If you have a dispatcher, have them receive updates.

Drivers can tell the dispatcher the number of hours in each status: driving, on duty and off-duty.
The dispatcher can listen for updates that report too much time spent driving or on duty.
The dispatcher should be prepared to ask questions. For example, is there extra driving because of an unforeseen event (an accident, or inclement weather)?

Use a monitoring tool such as a log or spreadsheet to record your drivers’ hours of service as they report them to you (or the dispatcher). This way, you’ll know if your driver is getting close to the maximums. Keep track of:

The total number of hours the driver was on duty in the last 24 hours.
The total number of hours the driver has been driving.
The total number of hours for the cycle.

How Does Monitoring Help?

The regulations state that a carrier must monitor the hours of service for each driver. If your driver is not complying, the carrier must take immediate action to fix the situation. The sooner you are aware of a potential problem, the sooner you will be able to come up with a solution.

For example: If a carrier’s driver calls in and reports they are getting close to their maximum hours, the dispatcher can give guidance. For example, the dispatcher could advise the driver to stop at a location where another driver for the company could take over the load, so the first driver can have off-duty time while the load continues on to its destination.

Tip: It's been 20 days... Is your driver still on the road? Your drivers can use electronic methods to submit their records, or use the courier drops at some truck rest stations to deliver their records on time.

Checking Daily Logs

You also monitor your drivers’ HOS compliance by checking their logs. NSC requires that you, as the carrier, make sure your drivers’ logs comply with the regulations.

So make sure to: * get your drivers’ logs within 20 days * read the logs and check for violations

Tip: Your drivers’ logs are in duplicate. Make sure they give you the originals. They should keep the copies with them for that day’s driving, and the past fourteen days.

How to Check the Daily Log

You must make sure the logs are complete, and accurate. When you’re getting used to monitoring daily logs, you might find it helpful to use a checklist. This list will remind you what needs to be on every log page.

Download the check list here

Remember to check the supporting documents to confirm the times recorded on the daily logs are accurate.

Tip: Don't forget that your drivers need to log times in the time zone of their home terminal. If a driver's home terminal is in Surrey, they still log times in Pacific Time, even if they're in New Brunswick!

If You Find a Violation

If you find a violation, you must:

give your driver a notice of the violation
record the date you issue the notice
record the type of violation and the date it occurred
record the action taken (verbal warning, written warning, suspension etc.)
have the driver sign and date for receipt of the notice

Make sure that whatever action you take, it is progressive, meaningful, and follows your discipline policy.

Filing Daily Logs

Once you’ve checked your drivers’ logs, you need to file them.

file the daily logs and supporting documents within 30 days
arrange the daily logs and supporting documents in date order
keep the daily logs and supporting documents for 6 months

Your drivers should keep a copy of that day’s log, and the last 14 days’ logs with them, along with supporting documents. If they are questioned on the road about their driving time, they can use these documents to confirm they have followed HOS rules.

Tip: File your driver’s daily logs by the date on the log, not the day you receive them.

Does Your Driver Use a Sleeper Berth?

There are special rules for driving with off-duty time in a sleeper berth. Your drivers can record time as “off-duty in a sleeper berth” if they spend the time resting in the sleeper berth.

Note: Your sleeper berths must meet the requirements of Schedule 1 in Part 1 of Division 37 of the Motor Vehicle Act Regulations.

If your drivers rest in a sleeper berth, the same basic HOS rules apply. A single driver may split up off-duty time into two periods, instead of the 8 consecutive hours, as long as:

each period is at least 2 hours
total off-duty time is at least 10 hours
the entire 10 hours are spent resting in the sleeper berth

Drivers cannot combine regular off-duty with off-duty in a sleeper berth to get the split. Drivers resting in a sleeping berth cannot use deferral if splitting their off-duty time.

Does Your Driver Have a Co-driver?

When driving as a team, drivers using a sleeper berth can split their required off-duty time into two periods, if:

each period = at least four hours
sleeper berth periods total at least eight hours
eight hours is spent resting in the sleeper berth
total off-duty time for the day = at least 10 hours

Drivers resting in a sleeping berth cannot use deferral if splitting their off-duty time.

Why no deferral?

Splitting off-duty time into two periods of at least four hours is interrupted sleep. And when your drivers are splitting their time in an afternoon period, their natural body clocks may prevent them from getting to sleep at all. So it’s important that these drivers get all the required off-duty time.

Work Shift and Sleeper Berth Hours

Drivers using a sleeper berth must still follow the rule not to drive after the 16th hour from the start of a work shift. But when a driver splits their off-duty time in a sleeper berth, it raises a question: When is the 16th hour?

Singles

The 16th hour is calculated by counting all time except any period spent in the sleeper berth that is two hours or more in duration and that, when added to a subsequent period in the sleeper berth, totals at least 10 hours.

That includes:

on-duty time,
off-duty time not spent in the sleeper berth,
periods of fewer than two hours spent in the sleeper berth, and
any other period spent in the sleeper berth that does not qualify as counting towards meeting the requirements of this section.

Teams

The 16th hour is calculated by counting all time except any period spent in the sleeper berth that is four hours or more in duration and that, when added to a subsequent period in the sleeper berth, totals at least eight hours.

That includes:

on-duty time,
off-duty time not spent in the sleeper berth,
periods of fewer than four hours spent in the sleeper berth, and
any other period spent in the sleeper berth that does not qualify as counting towards meeting the requirements of this section.

If you have two sleeper berth periods in a row that do not add up to 10 hours (or 8 hours for teams) they cannot count as off-duty time in a sleeper berth. But they WILL count as hours of the work shift. When that happens, you may find yourself driving past the 16th hour

Beyond the Basics

You must make sure your drivers master the basics of following the Hours of Services rules, and recording them properly. Only then should you go beyond the basics.

There are many exceptions or slightly different rules, depending on your driver’s circumstances. The next part of this module will teach these special rules.

Is your driver working for more than one carrier?

If your driver works for another carrier, all on-duty time must be recorded. The driver must complete their daily log marking all time spent working for you or another carrier.

The original daily log goes to the first carrier the driver worked for, and a copy goes to the home terminal of each of the others carriers. Two originals are against the law.

Do You Transport Logs?

Logging truck drivers that qualify have the option to operate under special hours of service rules. Cycle 1 or Cycle 2 remain options as well.

All truck drivers driving a truck designed exclusively for transporting logs or poles and operating under logging truck hours must keep a log book, even if within 160 km of their home terminal.

Logging Truck Hours:

maximum of 13 hours driving in a day
no driving after 15 hours of on-duty time or elapsed time
consecutive off-duty time before driving again must be nine hours
driver can’t defer off-duty time
work shift is the total elapsed time between two periods of at least nine consecutive hours of off-duty time
note “logging truck hours” in the Remarks section

Logging Truck Cycles:

logging truck cycles are seven days
must not drive after driving 65 hours in seven days
drivers must take 24 consecutive hours off-duty
once in every seven days
must not drive after 80 hours of on duty in seven days
you can’t reset the cycle

Do You Transport Equipment or Materials to or From a Gas or Oil Well?

Oil and gas industry drivers follow the basic HOS rules with these special differences:

Intra-provincial carriers or carriers operating under a Federal Hours of Service Permit do not need to follow a cycle.
Driver must take at least three periods of off-duty time in any period of 24 days—those periods must be 24 hours (consecutive or split by on-duty time).
Before beginning to drive under a cycle, driver must take 72 consecutive hours of off-duty time
Driver may not defer off-duty time.
Cycle hours begin to accumulate once the driver returns to regular driving.

Wait/standby time

If you are waiting at a natural gas or oil well site, and you are not working, you can record it as off-duty time. Include the statement “waiting*” or “*standby” in the “remarks” section of the log.

What If My Driver Changes Their Schedule Because Of Adverse Driving Conditions Or An Emergency?

Your drivers may encounter emergencies, or bad weather on the roads that delay them. Drivers may extend their driving time by up to two hours, as long as driving, on-duty, and elapsed time in the elected cycle is not extended more than two hours.

The driver still takes the required eight consecutive hours of off-duty time.

Drivers can only do this provided the trip could have been completed under normal conditions.

The driver must record the reason for the extension under the “Remarks” section of the log.

Watch the video below to learn about how an electronic onboard recorder helps drivers and carriers in the event of adverse driving conditions.

Tip: A driver can’t use the emergency/adverse conditions to extend a trip that would have taken more time under normal circumstances. This is only for emergencies! Remember: if the weather report has issued snowfall or other bad weather warnings, that weather cannot be considered adverse driving conditions, because it was known in advance.

Do you record hours of service with an automated device?

Your drivers may use an electronic recording device as long as they are able to display their HOS information on request for that day, and the previous 14 days. In fact, as you’ve heard Wayne Dubeau explain, electronic on-board recording devices can save carriers money and keep their drivers safer.

Do Your Drivers Travel Into Other Provinces And Territories?

Ensure your drivers who travel into other provinces or territories know and follow the federal hours of service regulations. These are found in the federal Commercial Vehicle Drivers Hours of Service Regulations at: http://laws-lois.justice.gc.ca/eng/regulations/SOR-2005-313/

Personal Use

Driving the carrier’s truck in off-duty time for personal use does not count toward the drivers’ maximum daily hours. Your driver may use the truck to go get a bite to eat. Maybe they check into their hotel, then drive over to the grocery store to pick up lunch items for the next day.

Driving can be considered personal use as long as it follows these requirements:

The CMV is unloaded
Not towing a trailer
No more than 75 km in a day
Odometer readings are recorded
Driver is not subject to an Out of Service (OOS) declaration.

You can record personal use at the bottom of the daily log form. Note the odometer reading at the start and end of the trip for personal use.

Module 3 Self Assessment

This activity is an interactive PDF. Click on the screen below to download the activity—it should open in your browser. If not, double click the file once it's downloaded, and begin. If you need a pdf viewer, you can find one here.

Module 3 Summary

eDriver Logs

In this module, you learned the basic hours of service rules set out by the Motor Vehicle Act Regulations and National Safety Code, and how to record hours of service. You learned special rules for sleeper berth and team driving, and logging truck and oil and gas service rules.

As a carrier, you will appreciate the importance of monitoring your drivers’ HOS. You want to make sure your loads reach their destination safely, and keep the roads safe.

Next, you’ll learn about National Safety Code requirements for vehicle maintenance. When you are ready, move on to Module 4.

Module Four: Vehicle Maintenance

Introduction

In this module, you'll learn all about the NSC vehicle maintenance requirements.

In this section you will:

describe proper identification of vehicles
explain why regular trip inspections are important
identify when trip inspections must happen and requirements for recording these
identify what drivers are obligated to look for and record during trip inspections
learn a recommended process for reporting defects, and showing when they've been corrected
explain preventative vehicle maintenance requirements under the National Safety Code
identify 13 critical items inspectors look for during a CVSA Commercial Vehicle Safety Alliance inspection

Timeframe: 45—75 minutes

What are Your Obligations for Vehicle Maintenance?

Part of a complete Safety Plan is looking after your fleet. The National Safety Code requires that you maintain all vehicles operating under your NSC Safety Certificate. Whether you use owner-operators, or you own, rent, or lease your company’s trucks, you need to keep them in good working order. You are also responsible for any vehicles towed as part of your carrier business.

To meet your obligations, you must set up a maintenance and inspection program and record it on a schedule. This can be as simple as a written document that sets out the next time or distance when a vehicle requires its next inspection or maintenance. These intervals are commonly linked. For example, an inspection could be due at 30 000 km or three months, whichever occurs first.

You also need to keep records of all the maintenance done on vehicles in your fleet.

Tip: Vehicle ID

You are required under the Motor Vehicle Act regulations to properly identify your vehicles. Make sure that each of the vehicles operating for you displays your NSC Safety Certificate number on the vehicle registration. You must also display the name of the certificate holder on both sides of your vehicles.

Vehicle Maintenance Standards

Pre-Trip Inspections

Along with scheduled inspections and maintenance, your drivers must inspect the vehicle before every trip. The requirements for these inspections identify twelve areas, which are outlined in the Motor Vehicle Act Regulations, but these are a minimum.

Your driver should never drive a vehicle that isn’t in good working order, even if the item that isn’t functioning isn’t one of the twelve mandatory inspection points.

Safety is in the Details

Not everything may seem like a serious safety issue. For example, you might not think a broken windshield wiper blade would be a hazard on the highway. But if that wiper blade smudges rather than clears a section of the window and obscures the driver’s vision, that could lead to an accident.

Note: The director of CVSE has the authority to establish standards for inspections. Approved facilities for commercial vehicle inspections can refer to the CVIP inspection manual. As a carrier, you just need to make sure you have set up a preventative maintenance schedule and follow it.

Written Maintenance Plans

Regular maintenance can save you money.

Whether you have one truck or many, you need to plan when you will do regular maintenance on your vehicles and write it down. When you have a written plan, you are more likely to keep up the routine maintenance on your fleet. A well-maintained fleet means you lose less time to out-of-service orders on your trucks, and you spend less on repairs in the long run. It’s good for business and for safety!

How to Get Started

The Law: The Motor Vehicle Act legally requires you to maintain your vehicles. How you maintain your fleet is up to you.
Manufacturer's Recommendations: Start by looking at the vehicle manufacturer’s recommendations.
Scheduling Factors: Remember to take the number of engine hours, kilometers driven, and/or time passed into consideration when making your maintenance schedule for each vehicle.

Keep a Record of Maintenance

Use one form to record all maintenance and repairs for each vehicle. Any time you have the vehicle serviced, attach a copy of the invoice to the maintenance form for that vehicle.

Tip: It helps to have the vehicle maintenance form at the front of a file folder where you keep all the invoices for repairs and service.

Make a Schedule

As a carrier, you need to create a schedule that fits your needs. Each vehicle in your fleet will have particular maintenance and inspection requirements. For example, all trucks need regular oil changes, but if your truck is equipped with a power lift, you’d want to check that it rises and lowers smoothly when activated.

"The manual is a good place to start. But some new vehicles say you don’t have to check the oil until 80,000 km. Well, a lot of things can go wrong in 80,000 km. Things are going to happen, we know that. It’s either a hundred dollars to fix it here, or it’s a 1000 dollars to fix it on the road.”

– Carl Steele, CVSE Inspector

Activity 1: Make Your Schedule

Note: If you don’t yet have a truck and are taking this course to prepare for being a carrier, print a copy of this activity, and save it to complete when you have your first vehicle.

Instructions:

For each truck that you operate under your NSC Certificate, note the date since last service, and the mileage showing on the odometer.
Get out the owner’s manual for the vehicle, and find the maintenance schedule. Make a copy of the maintenance schedule to include in your Vehicle Maintenance binder.
What services should have been done so far? What needs to be done?
- Note: The manual may have different recommended schedules depending on how much driving the vehicle will be doing. Pay attention to the schedule that’s right for the hours or kilometers your truck will be driving.
What else do you want to add to ensure your trucks are in good working order? Make a list, and add that to the copy of the maintenance schedule from the owner’s manual.
Plan when you will carry out the upcoming service (or when you will take the truck to a facility to have the service done). Write these services down on a calendar.
Place this calendar in your Vehicle Maintenance binder.

Now you’ve written down your maintenance schedule. Repeat this activity periodically!

Tip: You may have regular maintenance that you wish to do on your whole fleet periodically, such as greasing, or testing air brakes. Visit page 5 of the Vehicle Maintenance section of the Safety Plan Guidelines which outlines what—at minimum—should be included on your maintenance check sheets. Write down any additional preventative maintenance that you plan to do on a regular basis.

Vehicle Inspections

We want only the safest and most roadworthy highway vehicles operating on British Columbia's highways. That means that every day your trucks head out onto the road, they should be checked to make sure they’re safe. We call these daily checks trip inspections, and you’ll learn all about them in this module.

The Commercial Vehicle Inspection Program (CVIP) runs mandatory safety inspections. CVIP will inspect your vehicles either once every 6 months or once a year, depending on the type and weight of your vehicle. Parts can differ, too. For example, if you operate a truck-trailer, the trailer’s inspection is annual; the truck portion of it is semi-annual.

CVIP inspections don’t replace the ongoing preventive maintenance that you do as a carrier.

Don’t let Inspections and Maintenance Slip

Not too long ago, a commercial truck hit and killed a pedestrian in an intersection. It was night, and the roads were wet. When the truck was inspected after the accident, inspectors found the brakes were out of alignment, along with a series of maintenance issues. No one individual issue was solely responsible for the accident, but all together, the poor maintenance meant the truck wasn’t operating at its best. Regular inspection and maintenance doesn’t just save money… it saves lives.

Why Do Trip Inspections?

Why do Trip InspectionsYou want drivers to do the daily trip inspections so that you have the report of any maintenance issues as soon as possible. Then you can make any repairs as soon as possible. Safe trucks mean you don’t endanger your driver, or others on the road.

A peace officer can ask to see your trip inspection. By law, you must be able to produce one for that day.

If your truck is inspected and found to have a maintenance issue, it could get an out-of-service order. But if you keep your fleet running well, you won’t suffer those delays.

It only takes a day for some maintenance issues to arise. For example, a tire that was at full pressure when you checked it post-trip can still go flat overnight.

Who Does Trip Inspections?

Trip InspectionsYou are responsible for ensuring the vehicle is in a safe operating condition. So you must train your drivers or a designated person to do a thorough trip inspection.

Your driver or a designated person must complete the trip inspection report, and sign that they have completed it. Signing the report means they are accountable for finding and reporting any defects to you.

Note: If you have more than one driver on the trip, just one driver needs to sign the report,

(so long as they are both in agreement).

When Does My Driver Do a Trip Inspection?

post-trip inspection must be conductedTrucks must be inspected daily before the first trip of the day. If the trip lasts more than one day, the driver must check the truck no later than the first rest stop of each subsequent day.

A post-trip inspection must be conducted at the end of the last trip of the day, or on the final rest stop on trips lasting more than one day.

How to Do a Trip Inspection

Watch the video below to see an Inspector explain what to look for when doing a trip inspection.

Your driver must record the trip inspection, and note any defects they find, and any defect they notice during the day while operating the vehicle.

Activity 3: What to Look For on a Trip Inspection

Click on the media below to see what your drivers need to look for when they inspect the trucks.

When you are ready, move on to the next topic to view a video on the order for making a trip inspection.

How to Record the Inspection

If you have been issued a Notice and Order or are to participate in a compliance review or audit, an inspector will want to know what you have done about a maintenance issue that had been previously identified. Retain receipts for repairs and maintenance to show you’ve addressed problems.

mva Did you know?

It’s illegal to drive a commercial motor vehicle without a current trip inspection report on hand.

Activity 4: Recording the Trip Inspection

Click on the media item below to take a tour of a completed Trip Inspection Report, and to fill one out yourself.

Keeping Trip Inspection Reports

Get trip inspection reports from your drivers within 20 days.

File these with your own records within 30 days.

Keep the trip inspection reports on file for 3 months.

Note: Drivers or a designated person must let you know about any defect as soon as they discover it—tell your drivers or designates they should let you know as soon as possible—and not to wait until they submit the trip inspection reports.

Record Keeping

Now you’ll head back to the office, this time to look at the vehicle records in more detail.

Tip: Set a time period for the vehicle maintenance records you collect. You could decide to set a 12–month period for all invoices, CVSA, CVIP and other related records for one vehicle. Keep them in one file folder. At the end of the 12 months, open a new folder for next year's records. You must keep at least three years of records. But keeping 12 month folders keeps your files organized—whether you keep digital records, or paper.

Electronic Score Cards Help Maintenance and Safety

In Module 3, you learned how EOBRs make drivers accountable for doing a trip inspection. These devices also produce a “score card,” that reports on different driving habits.

“This machine also allows us to get a scorecard for the drivers. So if I have a hundred different drivers driving down the road, I [can find out] on that scorecard if the guy’s riding the clutch, if he’s pushing his brake too hard, if he’s using too many brakes…if he’s using a spike, which is just the trailer brakes… instead of using all the brakes properly. His speed. Everything is added into this little score card.”

Some driving habits put more wear and tear on your vehicles. The score cards can help you monitor these habits and help your vehicles last.

Compare the scores for drivers driving the same truck. The scores should be very close.

If the scores are not close, compare them. Why does one driver have a bad score and another driver a good score?

Wayne Van KamAnalyze the score card. Find out where the driver can improve. Then, teach better driving habits. What happened when Wayne Dubeau's company started using the score cards to monitor driving?

“Now our maintenance program goes way down. Not only are the owners happy because they’re saving… money on the maintenance on the brakes or whatever it may be, the driver is also driving more professionally and safer. … There’s a benefit to the driver, not only by being able to drive safer, but maybe there’s a carrot to stick out there. If you’ve got the best score, or in the best ten in the company this week, then you get… a free meal, whatever… any company can do that, they can set the bar for drivers to monitor themselves. ‘Hey, I wanna be the guy in the top ten.’ All of a sudden our scores are getting better for the whole company, for the whole industry… [and that leads to] a lot less accidents, a lot less deaths.”

Module 4 Summary

In this module, you learned about the National Safety Code requirements for maintaining your fleet of vehicles. Whether you have one truck or many, you need to plan and record a maintenance schedule, conduct daily trip inspections, and keep good records.

Next, you’ll learn how to monitor your own safety practices by using your online carrier profile, and build awareness of the different levels of intervention that are used in NSC monitoring. You’ll learn the consequences for not improving a poor safety profile, and how to use all the elements of the Safety Plan to meet your NSC obligations.

When you are ready, move ahead to Module 5: Monitoring Carrier Safety Practices.

Module 5: Monitoring Carrier Safety Practices

Introduction

Monitoring Carrier Safety PracticesIn this module, you'll learn about your carrier profile, and the different levels of intervention that are used in NSC monitoring.

In this section you will:

learn how to access your own

carrier profile online

learn how to read the information

on the carrier profile

explain what happens when your profile shows you are having safety problems

identify steps to take to improve your safety records

define a safety audit, and describe in brief your responsibilities when audited

find out where to get more information about audits

Timeframe: 2 hours

How Your NSC Operation is Monitored

All carriers must have a safety plan. What you’ve studied so far in this course—keeping good records, meeting driver requirements, HOS rules, and vehicle maintenance—that’s all part of your complete Safety Plan. And these safety plans are monitored.

Who monitors the safety plan?

You monitor your trucks and drivers. CVSE monitors you, the carrier.

When is my NSC Operation being monitored?

The moment you insure the vehicles, the tracking of your safety record begins. CVSE can tell if your safety plan is effective by your safety record.

What is My Carrier Profile?

Think of your Carrier Profile as your safety record. Just as your drivers have driving records, you have an on-road performance record as a carrier. The profile is made up of records from the Ministry of Transportation and Infrastructure and ICBC, and other jurisdictions. So if your driver has an accident or gets a ticket in another province, for example, it will also appear on your profile.

carrier demographics

certificate information — safety rating

list of interventions

police reported accidents

roadside inspections (CVSA)

contraventions (violation tickets)

commercial vehicle inspection results

outstanding notice and orders 1 and 2

audit results (if you have been audited)]

NSC points are assigned to contraventions, out-of-service roadside inspections and at fault or fault unknown accidents. The NSC point value varies on the severity of the item.

How is My Safety Rated?

Your safety rating is shown on the front page of your Carrier Profile. It may be:

satisfactory—unaudited

conditional—unaudited

unsatisfactory—unaudited

excellent

satisfactory

conditional

unsatisfactory

When you look at your carrier profile, you’re also seeing what inspectors, CVSE staff and shippers see when they look at your profile to monitor your safety. Certain customers may be able to look at your carrier profile summary, which does not disclose personal information. The profile summary shows your safety rating.

Activity 1: Understanding a Carrier Profile Report

Introduction:

The report of your Carrier Profile is a tool. It gives you a measurement of your on-road performance through a set of scores. Those scores are taken from the NSC points applied and then compared with other fleets of similar size.

NSC points are assigned to contraventions, out-of-service roadside inspections, and accidents. The points are updated at the beginning of every month. For example, CVSA inspections are transmitted immediately on your carrier profile; however, the NSC points for an inspection that took place on March 18th would not reflect in your score until April 1st. The points then stay on your profile for 12 months.

Your Carrier Profile Report is split into sections. The sections appear only if there is data. For example, if a company did not yet have any CVSA Inspection defects, that section would not appear.

Instructions:

In this activity, you will learn to read the information contained in each section by looking at parts of a sample Carrier Profile Report for A Trucking Company, that began business six months ago. A Trucking Company now has five trucks.

This activity spans several pages. You will move through the sample report section by section. Now move ahead to read about Section 1.

Section 2 Part 2—Carrier Information

Click on a green highlighted item to hear an explanation.

The final part of Section 1 reports the NSC Interventions, if any, the carrier has triggered, and the date the intervention was triggered. This carrier has triggered three interventions in the last 36 months:

carrier information and nsc interventions

Now move ahead to Section 2

Section 2 — Profile Scores as of Month/Year

In Section 2, your profile scores for each month appear for the time period you requested for your profile report. You will see a monthly breakdown of data. This shows you if your safety is improving, getting worse, or staying the same.

Section 3 — Active Fleet

This section identifies all vehicles that have operated under your Safety Certificate in the past 12 months. You can see the registration and plate number, year, make, the owner name, and the gross vehicle weight.

Active Fleet

Section 4 — Contraventions

This section lists all violation tickets issued to the carrier or to drivers operating vehicles under your safety certificate during the requested time period.

NSC points are only assigned to violations where the carrier or driver has been found guilty. These points remain on the carrier’s profile for 12 months from the disposition date (when the carrier or driver was found guilty) and not the violation date (when the ticket was issued). Active points are only displayed for contraventions that impact the carrier’s profile scores.

The Summary

Violation tickets are sorted into 12 categories (for example, Speeding). This shows you and CVSE what some of the areas of concern are. The summary helps you decide how to improve the safety of your operation. For example, if your drivers receive a number of trip inspection tickets, you may want to consider providing trip inspection training for all of your drivers.

Section 4.1 — Driver Contraventions (Guilty)

This section lists all of the violation tickets where you or your drivers were found guilty on the carrier profile for the requested time period. The tickets are listed in alphabetical order and then by violation date.

NSC points are assigned to each violation ticket for 12 months from the disposition date. For example, if your driver disputed a violation ticket in January 2012 and a trial was held in November 2012 where the driver was found guilty, the NSC points would be assigned on the ticket starting November 2012, and would remain on the carrier profile until October 2013.

The image below shows the driver contraventions for one of A Trucking Company’s drivers. Click on a green highlighted item to hear an explanation.

Section 4.2 — Carrier Contraventions (Guilty)

This section lists all the tickets issued to the carrier and not the driver. On occasion, there may be vehicle information included in the details. But most times, there will not.

Section 4.3 — Pending Driver Contraventions

This section lists all violation tickets issued to the driver that have not been found guilty or cancelled. NSC points are not assigned to pending tickets.

Section 4.4 — Pending Carrier Contraventions

This section lists all violation tickets issued to the carrier that have not been found guilty or cancelled. NSC points are not assigned to pending tickets.

When you have read about all parts of Section 4 Contraventions, move ahead to Section 5.

Section 5 — CVSA Inspection Results

This lists all CVSA inspections on your fleet for the time period requested.

CVSA Inspection Levels Each level of inspection is indicated by a number. This key describes what each level number means.

Summary

This provides you a summary of your roadside inspection results. The summary provides you with a breakdown in types of inspections as well as by defect. This will show you your biggest issues.

If there are school busses in the carrier’s fleet, the table for their inspections will also appear here.

Details

Click on a green highlighted item to hear an explanation.

Section 6 — Accident Information

This section lists all the police reported accidents for the time period requested. NSC points are assigned where the driver was found more than 50% at fault; or if the fault is unknown. The number of points assigned is based on the severity of the accident.

Summary

As in the other sections of the carrier profile, this provides you an overall summary of the accidents. The data included is the last 12 months from the end date of the requested profile. There are three types of accidents; property damage, injury, and fatality. The driver can be found at fault, or the status can be fault unknown.

Details

If the carrier had no accidents for the requested time period, this section would show the message “No accidents found.”

Click on a green highlighted item to hear an explanation.

Section 7 — Audit Summary

This section summarizes the facility audits conducted for the period requested. The scores and status is the same information as your audit report. Compliance reviews are not included in this summary. Click on a green highlighted item to hear an explanation.

1. This column lists the maximum number of points applied for each category of the audit.

2. This column shows you the earliest audit during the period requested. Later audits will appear to the right.

3. The yellow highlighted example shows that on the first audit during this time period, the carrier scored the maximum number of points on their audit, scoring 5/5 for Hours of Service logs, 5/5 for data items, and 20/20 for cycles. So their non- compliance rate was 100 percent. But by the second audit, they brought their hours of service scores down: 0/5 for Logs, 2/5 for data items, and 8/20 for cycles, for a non-compliance rate of 33 percent.

4. An audit status is assigned to the carrier after the audit is completed. This carrier scored 29 on their second audit, which gave them a status of “Satisfactory” at the time. Note that the audit scores for each status changed in facility audits as of June 1st, 2014.

The carrier profile report shows you the range of scores for each status:

Section 8 — CVIP Vehicle Inspection History

This section lists the commercial vehicle inspection (CVIP) results and Notice and Orders (N&O) 1 and 2 issued on your commercial vehicles during the period requested.

This is provided on the carrier profile as information only. NSC points are not assigned to failed or condemned inspection results or N&Os. But if you see your vehicles are regularly failing inspections, you should review your vehicle maintenance and trip inspection programs.

In our example, A Trucking Company has two vehicles that had CVIP inspections and N&Os.

Take a look at them now.

Click on a green highlighted item to hear an explanation.

What If There is Incorrect Information on My Carrier Profile?

You can file a dispute to the NSC Program office. The NSC program office will investigate and where applicable make the necessary changes. The NSC program office contact information can be found at the bottom of page 2 of the Carrier Profile.

How Can I Access My Carrier Profile?

The Carrier Profile isn’t started until you are issued a NSC certificate. Once you have an NSC Number, you can access your profile.

The Carrier Profile is an online service. To access some online government services, you need a Business BCeID. To determine if you already have a BCeID, or register for a new BCeID, visit https://www.bceid.ca/register/.

How to Apply for a BCeID

Go to www.bceid.ca/register

You must register as a Business BCeID account – Carrier Profile Online only accepts Business BCeID.

For incorporated companies, societies, municipalities, etc. – make sure your legal name is entered exactly as it appears on your safety certificate.

For owner/operators (sole proprietorship) – you can verify your identity at government agents’ offices or the Service Canada office in Kelowna and Vancouver.

Once you have your BCeID, you can log on to the Carrier Profile site. Have your NSC Number handy. You will also need one other number:

Are you an owner-operator? Have your driver’s license ready.

Are you an incorporated business? Have your seven digit incorporation number ready.

Once you have your Business BCeID, go to the http://www.cvse.ca/national_safety_code/carrier_profile.htm and subscribe to the Carrier Profile Online. You will need to enter your NSC safety certificate number and either your incorporation number or your driver licence number.

If you have everything ready now, you can go to Activity 2: Practice Accessing Your Carrier Profile. If you have not yet received National Safety Code certification, then skip ahead to Interventions.

Activity 2: Practice Accessing Your Carrier Profile

Introduction

The Carrier Profile is a great tool for assessing your safety standing. This activity works a little like a scavenger hunt. You will log into your carrier profile, and search the profile report for answers to a series of reflective questions.

Instructions

Step One

Use your BceID to log into the Carrier Profile site.

Step Two

Check your demographic information in Section 1. Find your address. Is this where your records are kept? The address where your records reside is your correct address.

You will receive notices here. If you move your business and don’t update your address, you could miss important notices being delivered to you.

Step Three

Find your current Profile Scores. Compare these scores with the scale for the profile status. What is your current safety status? Satisfactory, Conditional, or Unsatisfactory?

Now look at Section 2. What is your profile score for the most recent month in the requested period? This gives you feedback about how safely your drivers and vehicles have performed in the past 12 months. How has your company performed?

Think about the next month that will show up on your report. What will this chart show? Inspections come in, tickets come in, accidents may happen—will your points go up by a lot? Or will they stay the same? You can think ahead. The next month will show up, and the bottom date will fall off, keeping the most recent four years. What numbers will fall off your record, if any? How will that change your profile score? Your status can change in a month. Practice reading your profile and predicting how your status will change with the upcoming points that you know will appear on your report.

Step Four

Look at your list of current vehicles in Section 3. Does it accurately reflect the vehicles your company operates?

Step Five

It’s important to verify that all on-road incidents in the report are accurate, and belong under your certificate. Find the incidents and make sure nothing looks wrong.

Step Six

Is there any wrong information on your profile? What if there’s a vehicle on there that doesn’t belong to you? What if you saw a contravention listed for a driver who is not one of your drivers? Sometimes a number gets transposed when CVSE or the police make an entry, and it appears on your NSC by accident. If an entry was made under your National Safety Code by accident, you must report it. File a dispute to the NSC Program office. They will investigate, and make any necessary changes. The NSC program office contact information can be found at the bottom of page 2 of the Carrier Profile.

Step Seven

Are the accidents listed, if any, all ones where your driver was found to be at least 50% at fault? The program office doesn’t always get enough information as to whose fault the accident was. If have any accidents listed that are not your driver’s fault, you must contact the NSC program office and include the evidence that your driver was not at fault. Then this accident will be changed to Not at Fault. This happens most commonly when your driver has an out of province accident.

If you’ve answered the questions above, you’ve checked your NSC Carrier Profile, and you’re now armed with information about your status. Use your new knowledge to make improvements to your safety practices.

Interventions

Interventions are actions taken to improve a situation. If your profile shows you are having safety problems, the National Safety Code office will contact you in stages.

NSC Interventions to Improve a Situation

NSC interventions to improve a situation

Warning Letter

If you have too many violations, out of service notices, or accidents, the NSC office will send you a warning letter.

Safety Plan Self-Assessment

You’ll be asked to make an assessment of your own safety plan if you fail to improve after the warning letter.

Compliance Review

Compliance reviews are educational. You will receive written notification of the compliance review. The letter will inform you of the date, time and location of the compliance review. A Carrier Safety Inspector will review your records, safety plan and record keeping practices with you. After the review, the inspector will develop an action plan that will assist you to gain compliance with the NSC regulations.

Violation tickets are not issued at the time of the compliance review.

NSC Quantifiable Audit

If you are audited, a carrier safety inspector may visit your office or require you to bring your records to another location. The inspector will investigate, record and tally all records related to NSC regulations. If necessary, the inspector will develop an action plan for you to follow. This plan will focus on any safety problems the audit may reveal. The inspector may also give penalties (violation tickets). At the end of the audit, the inspector will give you a report. Note that you may also be contacted for a random audit.

Certificate Cancellation

If you fail to improve, you could have your certificate cancelled. Failure to provide your records during an audit will result in a recommendation for suspension of your safety certificate.

Types of Monitoring

There are different types of monitoring by CVSE. It can be random or requested.

Examples:

CVSA Roadside inspections

As you learned in the Vehicle Maintenance section, CVSE conducts roadside inspections as part of the CVSA program. You learned about the 13 points of inspection in that section, but inspectors will look for a little more.

A check-up into your record keeping

A carrier safety inspector can request to see your repair invoices. You must ensure that your invoices are readily available.

CVIP inspections

An inspector or police officer may issue a Notice and Order at any time to require a vehicle to have a CVIP inspection. (MVAR 25.03(1)) This is an example of requested monitoring.

A carrier requests an audit

A carrier can request to be audited. For example, if they would like to get into the premium safety program. This is an example of requested monitoring.

Activity 2: What to Expect

For the following scenarios, think about the consequence or monitoring action that the carrier can expect to happen, and write down your answer. Then click the answer box to self-check. Close the answer box by clicking on "answer" again. Then continue to the next question.

1. Your driver is stopped along his route for a CVSA roadside inspection. Your driver wasn't aware that they should report defects to you immediately, and they've been driving for a week with the emergency brake not operational. The driver has the inspection records. What do you expect?

Answer

Truck would be placed out-of-service and issued a Notice and Order

2. After driving recklessly, your driver is pulled over by a peace officer who issues two tickets—one for speeding, one for reckless driving. Your driver has already had a few tickets over the past few months. What do you expect?

Answer

These violations will show up on your carrier profile. They will add NSC profile points to your safety score, and these points will remain on your profile until one year from the disposition date has passed. (This means the time is counted from the day the ticket goes to court, or gets paid—not from the date the ticket was issued).

3. CVSE invites you to a compliance review after too many accidents appear on your carrier profile. What do you expect?

Answer

A compliance review is an informational meeting. You won't get any tickets, but a CVSE officer will help you get your records to where they need to be. Expect to get a chance to turn your safety practices around. And if you don't improve, you can expect the next level of intervention—a quantifiable audit.

Carrier Profiles and Customers

Click on the image below to hear Matthew May on customer requests for Carrier Profiles.

When you’re ready, move ahead to the next topic, How Can I Improve?

How Can I Improve?

Highway 16 at Decker LakeThe good news is, if you’ve been applying the lessons in this course so far to your own work as a carrier, then you’ve already done a lot to make sure your safety plan is in place. But when a carrier’s safety performance continues to decline, CVSE advises them to complete a self- assessment of their safety plan. You shouldn’t wait for a poor safety record to attract the attention of CVSE before you make improvements. You can do your own compliance review right now.

Use the PDF checklist to conduct your own compliance review. Make sure your safety plan is complete, and all your files are in order.

Conduct Your Own Compliance Review

Take the last six months of your records (logs, with supporting documents such as motor vehicle inspections (CVIP, CVSA), fuel statements, etc.) and a report of your Carrier Profile. Check your profile for incidents and violations, and then look at the drivers’ logs for the dates these happened. Check that the logs have supporting documents to verify the record for that day.

Check your driver’s check sheet. Make sure it is up to date, and that you offer your drivers all the required training as soon as they need it.

Make sure your driver’s files are in order. Order any N prints needed.

Are any of your drivers not complying? Make sure you enforce your discipline policy.

If your vehicles are leading to a poor safety record, make sure your maintenance schedule is in place, and you are maintaining them properly. Make sure your drivers are all trained to do trip inspections properly.

If your safety record has hours of service violations that are bringing down your safety record, consider retraining your drivers on HOS rules. Make sure they know they are obligated by law to comply. Help them to understand the rules for every aspect of hours of service that affect them (special rules, sleeping berths, and so on.)

You can forward your safety plan to your local carrier safety inspector for review. They would be happy to help. This is a great first step if you feel at a loss for what to check, and a great final step if you want another set of eyes on your records to check your work.

Monitoring and EOBRs

Wayne points out that some drivers don't know they're doing something wrong. Or they're doing something right, but they're not recording it, so it looks like they’re doing something wrong-like the driver who didn’t record an intertrip inspection because he said there was no brake check to pull into. Wayne asked if the driver stopped, wiped the snow off the truck and checked their lights and did the things they need to do to monitor their vechicle—the driver said yes. “Well, you need to put that down as an intertrip inspection.” Wayne had the chance, because of the EOBR, to help the driver understand. “I wouldn’t know that [the driver didn’t understand] if I didn’t have this electronic onboard recorder. How am I going to know that as a safety guy sitting in my office that this guy’s not doing that... unless I follow him down the road?... It’s up to the company to keep [drivers] informed of the regulations, and how it benefits them.”

Audits

An audit will check your safety record-keeping practices.

An audit is a review of your records and safety practices to determine if you are complying with NSC requirements (as defined in the Motor Vehicle Act and Regulations). An audit evaluates how well you are meeting your NSC requirements.

Tip: Each year, some BC carriers are randomly selected for an audit. You may be selected, even if you are a carrier with a very good safety record.

Once a carrier safety inspector completes an audit of your safety records, you will be given an audit status. Your audit status helps determine your carrier safety rating (that rating that appears on your carrier profile).

Audits can be random—they are not always a result of a request based on a poor safety record. Random audits are done to get a broad understanding of how well carriers are meeting their obligations. Carriers who are selected for these random audits will be told about them in advance. This is another reason to always have your safety plan in place, and keep good records. Audits can also be requested because of an accident or a complaint from the public. Also, the NSC program office may request an audit if they believe that a carrier is associated with another carrier that is being investigated or has been cancelled.

CVSE provides information about audits and the auditing process in their online brochure.

Completing the Safety Plan

The Safety Plan Guide has been created to help you complete your plan.

Please review these, and check your plan now. Is there anything you are missing?

Module 5 Summary

truck driving over bridge

Your safety plan should include all the safety practices you use in your business. A good plan will help you run a safe business, and meet your legal obligations. Be sure to share your plan with your drivers. This will help both you and them meet the safety standards you put in place.

In this module, you learned that your safety practices are monitored in both random and requested ways—and you learned about doing this monitoring yourself, looking at your own carrier profile. You now know that if you don’t improve a poor safety record, there are consequences for your business. But you have the power to carry out your own compliance review, and make changes that will improve your safety record.

You have now completed Module 5: Monitoring Carrier Safety Practices. When you are ready, move ahead to the Course Summary and Final Assessment.

Course Summary

If you've worked through modules one through five, you've now completed the National Safety Code for Carriers Online Training.

Is there an area you feel you need more practice in? Maybe you know you should target the vehicle maintenance section or the Hours of Service rules. Whatever your focus, this course, and your Carrier Safety Guide, will be here for you to come back and review. Feel free to jump into one module or another when you need to refresh your knowledge.

Where to go from here?

If you are new to the carrier business, and you are ready to apply for your National Safety Code certificate, visit CVSE online.

If you are a carrier looking to improve your safety record, the best thing you can do is check to make sure your safety plan is in place—for your records, your drivers, your trucks, and your HOS compliance. See the resources section of this online course for more information, and stay safe!

From the NSC Application (copy-paste)

NSC Application Page

https://prdoas6.pub-apps.th.gov.bc.ca/sco-public/welcome.do

Welcome to the National Safety Code Safety Certificate On-line application. Before you start, please ensure you have the following information and check each applicable box.

(you may want to print this page for reference)

IDENTIFICATION (Sample Applications: Individual, Partnership, Corporation, Extra Provincial, Other)

For a Corporation, limited or registered Company or Other (Society, First Nations, etc.)

Legal organization name

List of all directors, officers and principals of company, including their:

Legal name (as it appears on the driver licence)

Driver licence and jurisdiction

Job title

List of all associated National Safety Code certificates, Safety Fitness licences, US DOT's, CVOR's, etc.

Incorporation number (if applicable)

ALL APPLICANTS

Contact Information

BC business mailing address

BC business records address

Address where equipment is kept

Email address

Drivers

Legal name (as it appears on the driver licence)

Driver licence number and jurisdiction

Date of birth

Vehicles (owned & leased, including trailers)

Year

Registration number

Make

VIN/serial number (last 6 digits)

GVW (Gross Vehicle Weight)

PAYMENT

A $200 non-refundable application processing fee must accompany all Safety Certificate applications submitted to National Safety Code for review. For the National Safety Code Safety Certificate On-line Application, this payment must be made online with a valid credit card (Visa, Mastercard or American Express), Visa Debit Card, or Debit Mastercard. If your payment is not accepted, your online application will not be accepted.

CRITERIA FOR EVALUATING APPLICATIONS

Division 37 of the Motor Vehicle Act Regulations provides the reasons that an application may be refused:

the applicant, director or officer has held a safety certificate that was suspended or cancelled for cause (MVAR 37.03(2)(a)) and (MVAR 37.03(2)(b))

the applicant does not demonstrate a satisfactory road history (MVAR 37.03(2)(c))

the applicant, director, officer or driver has 4 or more pointable offences in the past 24 months (MVAR 37.03(2)(c))

the applicant, director, officer or driver has a motor vehicle-related criminal code conviction in the past 36 months (MVAR 37.03(2)(c))

the applicant, director or officer of the corporation does not demonstrate knowledge of motor vehicle safety rules and regulations as they apply in British Columbia (MVAR 37.04(1)(a)(i))

Information received by the National Safety Code, in an application, is also subject to provisions of the Freedom of Information and Protection of Privacy Act. The applicant is subject to the provisions of the Personal Information Protection Act with regard to its collection, use and disclosure of any personal information it submits to the above departments as part of its application.

PRINT I ACCEPT I DO NOT ACCEPT

SCAO version 3.0.5 Copyright Disclaimer Privacy Accessibility

Business is incorporated in British Columbia. The incorporation number should be 7 numeric digits (e.g. 0123456)

Business is incorporated in another jurisdiction and registered in British Columbia. The BC registration number should be 7 numeric digits (e.g. 0123456)

If your organization is registered in British Columbia (Example: Society Number SO1234567)

Province, Territory or State that issued the driver licence

Certificate cannot be issued in the partnership name

Include all safety certificate including other jurisdictions issued to you or to other companies, societies, etc. of which you were or are currently a director or officer.

This name(s) will not appear on your NSC Certificate

Business records must be located within British Columbia

Where your vehicles are kept when not in use

Any vehicle registered and licenced in the applicant's name

Any vehicle leased by the applicant from a car dealer, leasing company or other lessors (including owner operators)

Any vehicle registered and licenced in the applicant's name

Any vehicle leased by the applicant from a car dealer, leasing company or other lessors (including owner operators)

Any vehicle operating under your NSC number

Your answer is restricted to 10 characters (ie: Peterbuilt)

Gross Vehicle Weight

See insurance or registration document. For BC, enter 7 digit registration number

Province, Territory or State where the vehicle is currently registered

Vehicle Identification Number must be provided for any vehicle not currently registered in BC

Number of passengers the vehicle is licenced to carry

The applicant, partners or directors or officers of a company authorized to sign documents and submit this application

The person designated by the applicant, partners or directors or officers of a company to sign documents and submit this application

Make a procedure on obtaining as well as reviewing drivers abstracts upon hire

Create policy on:

Do you have a written policy requiring drivers to report driving violations, convictions and accident details to you within 15 days of the offence, conviction or occurrence?

Create:

Do you have a system to record driving violations, convictions, and accidents for each driver that will be operating under your safety certificate?

Create:

Do you have a monitoring process to ensure that drivers supply you with all required records?

- Sam to provide the app for this

Create:

Do you have a written schedule for each vehicle type for your maintenance program? (This plan will include any owner/operator working for you).

Create:

Do you have check sheets that will be used to support the maintenance schedules?

- Sam

Create:

Do you have a monitoring system to ensure that your scheduled maintenance program requirements are being met?

Create:

All commercial vehicles must be trip inspected. Do you have a monitoring system to ensure that this occurs and that any reported defects are corrected?

Create:

Do you have a monitoring process in place to ensure that all records of maintenance, repairs and inspection reports are filed and retained as required and retained in individual vehicle files?

---

Safety Profile - Vehicles

15a. Do you have a written schedule for each vehicle type for your maintenance program? (This plan will include any owner/operator working for you).

Yes No

I am exempt from this procedure because :

(none)

15b. Do you have check sheets that will be used to support the maintenance schedules?

Yes No

I am exempt from this procedure because :

(none)

15c. Do you have a monitoring system to ensure that your scheduled maintenance program requirements are being met?

Yes No

I am exempt from this procedure because :

(none)

15d. Do you have a monitoring system to ensure that all CVIP Inspections are being performed on all vehicles as required.

Yes No

I am exempt from this procedure because :

All vehicles do not exceed 8,200 kg GVW

15e. All commercial vehicles must be trip inspected. Do you have a monitoring system to ensure that this occurs and that any reported defects are corrected?

Yes No

I am exempt from this procedure because :

(none)

15f. Do you have a monitoring process in place to ensure that all records of maintenance, repairs and inspection reports are filed and retained as required and retained in individual vehicle files?

Yes No

I am exempt from this procedure because :

(none)

Who will be responsible for supervising the above items?

Pick from the drop-down list or provide the following:

Individuals:

Eggleston, Russell - OWNER OPERATOR

Surname* Given

Name 1* Given

Name 2

Eggleston

Russell

Driver's

Licence Number Jurisdiction Date of Birth

(yyyy-mmm-dd)*

07540807

BRITISH COLUMBIA

1985-Dec-06

Job Title

OWNER OPERATOR

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Safety Profile - Hours Of Service

16a. Do you have a written policy which is shared with your drivers stating that all drivers operating under your safety certificate must operate within the hours of service permitted by regulations?

Yes No

I am exempt from this procedure because :

(none)

16b. Do you have a method of ensuring that drivers are aware of and operate within the hours of service permitted by regulations?

Yes No

I am exempt from this procedure because :

(none)

16c. Do you have a monitoring system to ensure that drivers provide you with properly completed logs or accurate time records and all supporting documents as required?

Yes No

I am exempt from this procedure because :

(none)

16d. Do you have a monitoring and record-keeping system to track hours of service for drivers?

Yes No

I am exempt from this procedure because :

(none)

16e. Do you have a system to ensure that hours of service records are kept for at least 6 months in separate files for each driver?